Privacy Policy & Data Protection
Updated for 2026 · Reflexsat IPTV (www.reflexsat-iptv4k.shop)
Welcome to Reflexsat IPTV ("reflexsat-iptv4k.shop"). We are committed to safeguarding your personal information and respecting your privacy. If you have questions regarding this policy, please contact our support team.
1. Data We Collect
We collect personal information that you voluntarily provide when you subscribe to our IPTV service, request support, or contact us. The personal data we collect may include:
- Contact information: Your email address or WhatsApp contact, used solely for subscription delivery and customer support communications.
- Payment data: Transaction reference identifiers required to verify purchases. All financial data is processed securely through encrypted third-party payment gateways; we never store your payment card numbers.
- Technical connection details: Anonymized IP addresses and device client identifiers used strictly to manage concurrent connection limits and prevent server abuse.
2. How We Use Your Data
We use the information we collect to:
- Provision, maintain, and activate your Reflexsat IPTV credentials and playlist lines.
- Process transactions securely and verify order completion.
- Provide customer support and service notifications regarding scheduled server upgrades.
- Protect server infrastructure from malicious attacks, unauthorized stream redistribution, and abuse.
3. Legal Bases for Processing
We process your personal information based on legitimate contractual necessity to deliver the ordered streaming service, customer consent, and compliance with applicable data protection requirements.
4. Data Retention
We retain account identifiers only for the duration of your active subscription and necessary accounting verification periods, after which records are purged.
5. Cookies & Tracking
We only utilize strictly necessary functional session cookies required for core site navigation and device authentication. We do not use third-party behavioral advertising trackers.
6. Data Security
We deploy 256-bit SSL encryption and strict server access controls to ensure your account details remain private and confidential.
7. Your Rights
You have the right to review, update, or request the deletion of your account contact details at any time by messaging our support desk.
8. Contact Us
For any questions regarding your data privacy, reach us at support@reflexsat-iptv4k.shop or via our contact form.